European Centre for Modern Languages

YALS – FR of Yugoslavia


YALS STUDENT CHARTER

Since YALS promotes quality in the field of language teaching and safeguards the quality of its members' services, the students who enter any of the YALS member schools are guaranteed the following:

  • high teaching and educational standards and appropriate and effective teaching methods
  • adequate and qualified teaching staff
  • suitable premises and suitable facilities for language learning, as well as audio/video equipment and academic library
  • professional conduct and clarity in regard of administration (detailed records of students, enrolment forms)
  • total accuracy and veracity of information and publicity (course length, class size and make-up)
  • advice and help of choice of course
  • appropriate regular assessment and end-of-course assessment
  • an open attitude to students' suggestions and complaints
  • clearly defined procedure for complaints which all the YALS members have to include in their contracts or enrolment forms
  • clearly and precisely structured course of studies (specification of course content, topics and vocabulary, grammatical structures and functions) which will help students estimate their knowledge and plan further process of learning
  • coherent levels of foreign language knowledge in all member schools in YALS as well as coherence with international course grading (the levels are structured according to CEF -
    A Common Framework of Reference). This means that students who complete successfully a certain course in one school can, without any problems, continue the process of learning in another. They can take any internationally approved exams at authorised institutions.

In the case of students or pupils under the age of 18 on full-time or residential courses, clear information will be provided about supervision arrangements and the qualification of supervisory staff.

YALS MEMBERS' CHARTER


YALS guarantees to member schools:

  • the inflow of all the necessary information on the members' activities in any respect
  • further specialization and development of the staff
  • encouraging the exchange of experiences, expertise and professional information
  • representing the members in the contacts with state institutions and bodies
  • constant activity on organizing seminars, exchanging ideas, and co-operation with similar domestic and foreign organisations
  • collecting and processing specialist and professional materials in the field of teaching foreign languages
  • organizing seminars, workshops and consultancy meetings within the YALS or in co-operation with other organizations
  • publishing of books and other materials in the field of foreign language teaching
  • co-operation with universities, professional organisations and other organisations which provide foreign language teaching services
  • participation in all the professional advertising publications of the YALS, as well as public marketing activities
  • members can use the YALS logo
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Other charters:

The EAQUALS Charters

QUEST – Romania

PRIMA – Croatia