External Quality Assurance
Generic aspects
Introductory overview
The inspection process
Methods and instruments
Inspector qualities
Inspector roles and attitudes
Checklists for EAQUALS inspections
Examples of inspection checklists from national associations of language schools
Comparison questionnaire for inspection schemes/audits
Case studies from different organisations and contexts
A.
Public sector examples
___________
B.
Private sector examples
New developments and collaborative quality assurance
From theory to practice: Developing quality systems through international projects
ELTeCS project seminar report
Leading edge developments
Interviews
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