QUEST - Romania

Quality Criteria and Main Areas
of External Quality Assurance

1. MANAGEMENT AND ADMINISTRATION

Recruitment
Staff contracts, records and conditions of service
Information and communication
Managing the school team

2. ACADEMIC MANAGEMENT

Managing the teaching team and teacher support
Course programmes
Assessment and certification systems
Resources and materials

3. TEACHING

Planning
Classroom management and teaching techniques
Knowledge and use of the target language
Awareness of the learner

4. GENERAL

Advertising and course information
Premises
Other services